Privacy Policy

Information We Collect

  • Identity & Contact Data: Name, billing address, delivery address, email address, and telephone number.

  • Financial Data: Payment card details (processed securely via Stripe, Apple Pay, or Google Pay). We do not store your full credit card information.

  • Transaction Data: Details of products you have purchased from us.

  • Technical & Usage Data: IP address, browser type, device information, and information about how you navigate our website.

How Your Information is Used

We use your personal data to:

  • Process and fulfil your orders, including processing payments and arranging delivery.

  • Communicate with you regarding your order, customer support requests, or policy updates.

  • Provide marketing communications (only if you have opted in).

  • Improve our website, products, and customer experience through analytics.

  • Prevent fraud and ensure the security of our store.

Marketing Communications

If you have subscribed to our newsletter, we will send you updates on new launches, exclusive offers, and beauty insights. You may opt out at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us.

Third-Party Service Providers

We share your data only with trusted third parties necessary to operate our business:

  • Shopify: Our e-commerce platform provider.

  • Payment Processors: Stripe, Apple Pay, and Google Pay for secure transaction processing.

  • Couriers: Royal Mail, DPD, or similar services to deliver your orders.

  • Analytics: Google Analytics to understand website traffic and performance.

Cookies and Analytics

Our website uses cookies to enhance your browsing experience and analyse site traffic. For detailed information, please refer to our Cookies Policy.

Your Customer Rights

Under UK data protection laws (GDPR), you possess the right to:

  • Request access to your personal data.

  • Request correction of inaccurate data.

  • Request erasure of your data (the "right to be forgotten").

  • Object to or restrict the processing of your data.

  • Withdraw consent at any time for marketing communications.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Contact Information

For any privacy-related queries or to exercise your rights, please contact us at: Email: contact@aurecosmetiques.com Website: www.aurecosmetiques.com